Manan Boutique Store Policy

1. Customer Policy

At our boutique, we strive to bring you the finest handpicked ethnic wear. By placing an order, you agree to our terms of service. We reserve the right to refuse service or cancel orders in cases of suspected fraudulent activity. All product details, including the 6-meter flair and fabric specifications, are mentioned clearly to ensure you make an informed choice.

2. Return and Refund Policy

Strict No Return, No Refund Policy.

• Due to the boutique nature of our products and the intricate craftsmanship (such as Kodi work and delicate embroidery), we follow a strict No Return and No Refund policy.
  
• We perform a rigorous quality check before every shipment.
  
• Exchange Exception: Exchange is only considered in the rare case of a "Major Manufacturing Defect" or "Wrong Item Delivered." To claim this, a 360-degree unboxing video (without cuts or edits) is mandatory.
  

3. Delivery Policy

We have automated our logistics via [Parcel Company Name] to ensure your heritage pieces reach you safely.

• Processing: Orders are dispatched within 24–48 hours of payment confirmation.
  
• Timeline: Standard delivery takes 3–5 business days for Gujarat and 5–7 business days for the rest of India.
  
• Tracking: Once shipped, an automated tracking link will be sent to your registered mobile number/email.
  
• Disclaimer: Manan Boutique is not responsible for misrouted deliveries or logistical handling errors once an order has been dispatched. Liability for transit-related issues rests with our shipping carriers.

4. Privacy Policy

Your trust is our most valued asset.

• Data Security: Your personal details (Name, Address, Contact) are used exclusively for order fulfillment and delivery.
  
• Payment Safety: We do not store your banking or card details. All transactions are securely processed through our encrypted payment partner, Cashfree [Partner Name].
  
• Communication: We may use your contact info to send automated order updates and occasional "New Arrival" alerts.